So. About that USEABLE database of yours. (Don't have one? Check out last week's email.) Once you've gotten all your connections in one spot, you've gotta prioritize them. Why? I want to be careful but also blunt here. Because my belief system says all people are created equal, and we're called to love on all of them as individuals. So, with all the love in my heart, I say this: Not everyone is equal when it comes to creating referrals for our businesses. I'm not saying to hate on people. Love on everybody! But in business, loving on some people more than others is not only absolutely acceptable...it's absolutely necessary. So here's an objective way to figure out WHO to love on to get more referrals. (PS - I bet your brain automatically goes to clients as being #1 for referrals. And maybe friends and family as #2. But you might be surprised.) We're looking at...
With that in mind, here's a quick system for grading your connections, that you can swipe and put to use right away:
See how low clients, friends and family—likely the first referral sources that came to mind—are down on the list? Now, clients/friends/family could still end up way higher on the list. Maybe you have a client or family member that's referred you 3 people in the last year. Then of course, they'd qualify as A+ | Ambassador. That's why it's important to grade your connections. Because your best referral sources aren't necessarily the first people you think of. And there's only so much time in the day, and only so much money in your pocket. So it's a hard fact of life, but you gotta focus lovin' on the ones that have the potential, performance, and probability to produce. Each grade of person needs a very different type of conversation, or amount of attention. We'll get into that later... Brian Whenever you're ready, there are 2 ways I can help you:
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Let another praise you, Reader. In marketing, most of us are used to Hero stories. People tooting their own horns. The Hero in these circumstances is a person who is saying, “I’m the best at _______. You need to come see me.” (The legal profession’s particularly good at this.) That’s powerful communication. Communicating through authority. And when I say ‘powerful communication’ – it almost sounds like that’s what you want to be shooting for, right? Maybe that’s why so many of us fall into...
I talk on here a lot of about one-on-one referral generation efforts. And while I'm 100% a huge advocate of that... ...one of the biggest challenges we have as a small business owner (or commissioned sales professional) is is TIME. We come across so many different people in our lines of work, and only a small percentage are going to be a fit for true one-on-one referral partner status. So what happens with all the others? Do we just ignore them? Well the answer for a lot of people is...yes....
Tatyana is an amazingly talented mortgage loan officer I've coached in the past. She had this to say to me once, about the referral question I taught you last week: "I had a green light conversation with a realtor today. It went extremely well and I learned what they liked about the lenders they've used, and what they didn't like about the lenders they've worked with in the past. Turns out the referral partners moved away and we were scheduled to have lunch next week." That's what it's all...