Let another praise you, Reader. In marketing, most of us are used to Hero stories. People tooting their own horns. The Hero in these circumstances is a person who is saying, “I’m the best at _______. You need to come see me.” (The legal profession’s particularly good at this.) That’s powerful communication. Communicating through authority. And when I say ‘powerful communication’ – it almost sounds like that’s what you want to be shooting for, right? Maybe that’s why so many of us fall into that trap. (By the way, when you notice advertising from here on out, try asking yourself, "Is this company trying to be the hero and save the day?” …OR...are they trying to help people get where they want to go?) Because…there are also powerless communicators. They don’t want to be the hero of the story. They just want to be the guide. They want to be the sherpa that helps someone do the heavy lifting, so they can reach the top of the mountain. What happens when you do that? The person who gets to the top of the mountain (i.e. the client) becomes the hero. Sherpas don't really tend to get that glory, do they? But!...they're well-respected, and indispensable. If you were planning to climb a mountain, would you go with the sherpa thumping their chest loudly and proclaiming that they're the best? Or would you go with the more humble one, sharing pictures and stories of everyone they've helped summit? Or recommended by someone you know who had already climbed the same mountain you want to climb? I know which one I'd pick. So why aren't more of us making our clients the heroes? That's what the framework I'm about to teach helps fix. It's built around being The Guide. And sharing stories. Because personally, I think stories are transformational. Until next week, Brian PS - Is this more of a lift than you're probably used to? Of course it is. Hey, I’m not knocking 'recipes'...but in the mortgage business for example, it’s common practice to send out low-lift emails about interest rate changes. I've done it. Pretty much everyone I know has done it. And those are all fine and dandy. But what they don’t do, is get to the heart of how you help people. (And if everyone else is sending out industry-standard low-lift emails too, it certainly doesn’t do much to differentiate you.) But stories? Stories do that. They differentiate. So is the lift worth it? Of course it is. (The 10-25% increase in my pipeline every time I send one is proof of that.) And I'm going to make it easy for you. By the way, I'm not a professional copywriter. And you don't need to be one either. Whenever you're ready, there are 2 ways I can help you:
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I talk on here a lot of about one-on-one referral generation efforts. And while I'm 100% a huge advocate of that... ...one of the biggest challenges we have as a small business owner (or commissioned sales professional) is is TIME. We come across so many different people in our lines of work, and only a small percentage are going to be a fit for true one-on-one referral partner status. So what happens with all the others? Do we just ignore them? Well the answer for a lot of people is...yes....
Tatyana is an amazingly talented mortgage loan officer I've coached in the past. She had this to say to me once, about the referral question I taught you last week: "I had a green light conversation with a realtor today. It went extremely well and I learned what they liked about the lenders they've used, and what they didn't like about the lenders they've worked with in the past. Turns out the referral partners moved away and we were scheduled to have lunch next week." That's what it's all...
Let's talk about the power of powerless communication for a minute. (If you want to learn more about it, check out Adam Grant's Give and Take. Powerless communication puts people at ease, and makes you more trustworthy and likeable. Some easy ways to do this?: Be humble. Ask for help or advice. Pair relatability with competence. Give people space to drive the conversation. Ask questions and get people talking about themselves. We're going to try to work all four of these, subtly, into one...