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Hi Reader, wanted to share a quick story from a client. He's had some success building a referral-based business. But he's also struggled building referral partner relationships. We were going through his relationships and trying to pinpoint where the best opportunities would be. Here are a couple of things we uncovered. And we did it by tapping into a little acronym I learned from my good friend, John Ruhlin. John would always say, "Look for R.I.C.H. relationships." R.I.C.H. Relationships1) ReciprocalLook for people who are reciprocal. People are generally givers, takers, or matchers. Look for givers...people who want to help. My client? He had a CFO who was a great client. But just being a great client isn't enough...he was also reciprocal. Always keen to help, returning calls, returning favors. 2) InfluentialLook for influential people. People who know your ideal clients or ideal shoulder partners. So this client, who was a great client-CFO AND reciprocal? That guy also hung around other CFOs. That means...influence. This was a light bulb moment for my client. He was looking for introductions to CFOs, and had a reciprocal CFO-client who had influence with other CFOs. 3) ConnectedLook for people who are connected. Do they have relationships with other people that they'd be willing to make connections? So do they know people? And also, will they make connections? In this case, the answer was again yes for this client. He knew someone who was reciprocal, had influence with other CFOs, and would be willing to make connections. 4) HumbleHumble is just a way of being understated and modest. Someone who doesn't think of themselves as better than others. It's a quality that helps build trust, keeps people open to learning, and makes them happy to see you succeed. Look for people who are reciprocal, have influence, would be willing to make connections, and are humble. What this did, is it gave a kind of psychographic for my client to hold all his relationships up against. To focus in on who to reach out to and build his business around. One last piece of advice he got... Be. authentic. You don't need big scripts. When you're doing business from the heart with gratitude, with curiosity, and with generosity...just let it flow naturally. So until next time, keep rocking. Appreciate you. Brian Whenever you're ready, there are 2 ways I can help you:
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Hello, relational leaders. Brian McRae here again. If you’re reading this, you’re probably a small business owner or commission-based professional. You live with a variable income. You love referrals. And you’re learning how to make them consistent. I appreciate you being part of this community because my goal is simple. To help you build a radically referable business that grows through relationships. Today’s encouragement comes from one of my favorite voices, Jim Rohn. He said, “Success...
Relational leaders, great to see you. First off, thank you for all the feedback on last week’s topic about “demonstrations of value.” I’ve loved hearing how many of you are putting those ideas into action. Let’s keep going on that theme, because as we build referral-based businesses, there’s one thing that separates the good from the great. Emotional loyalty. That’s the moment when someone doesn’t just like you or trust you. They’re for you. The kind of loyalty where your partners would run...
Hello, relational leaders. First, thank you for being you. If you’re reading this, chances are you’re a small business owner or a commission-based professional who believes in growing through relationships. And you’re right to think that way. Because while the world chases attention through social media, AI, or the next shiny marketing hack, what really wins is emotional loyalty. Attention fades. Loyalty compounds. When you build emotional loyalty with your referral partners, your shoulder...