Hi Reader, wanted to share a quick story from a client. He's had some success building a referral-based business. But he's also struggled building referral partner relationships. We were going through his relationships and trying to pinpoint where the best opportunities would be. Here are a couple of things we uncovered. And we did it by tapping into a little acronym I learned from my good friend, John Ruhlin. John would always say, "Look for R.I.C.H. relationships." R.I.C.H. Relationships1) ReciprocalLook for people who are reciprocal. People are generally givers, takers, or matchers. Look for givers...people who want to help. My client? He had a CFO who was a great client. But just being a great client isn't enough...he was also reciprocal. Always keen to help, returning calls, returning favors. 2) InfluentialLook for influential people. People who know your ideal clients or ideal shoulder partners. So this client, who was a great client-CFO AND reciprocal? That guy also hung around other CFOs. That means...influence. This was a light bulb moment for my client. He was looking for introductions to CFOs, and had a reciprocal CFO-client who had influence with other CFOs. 3) ConnectedLook for people who are connected. Do they have relationships with other people that they'd be willing to make connections? So do they know people? And also, will they make connections? In this case, the answer was again yes for this client. He knew someone who was reciprocal, had influence with other CFOs, and would be willing to make connections. 4) HumbleHumble is just a way of being understated and modest. Someone who doesn't think of themselves as better than others. It's a quality that helps build trust, keeps people open to learning, and makes them happy to see you succeed. Look for people who are reciprocal, have influence, would be willing to make connections, and are humble. What this did, is it gave a kind of psychographic for my client to hold all his relationships up against. To focus in on who to reach out to and build his business around. One last piece of advice he got... Be. authentic. You don't need big scripts. When you're doing business from the heart with gratitude, with curiosity, and with generosity...just let it flow naturally. So until next time, keep rocking. Appreciate you. Brian Whenever you're ready, there are 2 ways I can help you:
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Let another praise you, Reader. In marketing, most of us are used to Hero stories. People tooting their own horns. The Hero in these circumstances is a person who is saying, “I’m the best at _______. You need to come see me.” (The legal profession’s particularly good at this.) That’s powerful communication. Communicating through authority. And when I say ‘powerful communication’ – it almost sounds like that’s what you want to be shooting for, right? Maybe that’s why so many of us fall into...
I talk on here a lot of about one-on-one referral generation efforts. And while I'm 100% a huge advocate of that... ...one of the biggest challenges we have as a small business owner (or commissioned sales professional) is is TIME. We come across so many different people in our lines of work, and only a small percentage are going to be a fit for true one-on-one referral partner status. So what happens with all the others? Do we just ignore them? Well the answer for a lot of people is...yes....
Tatyana is an amazingly talented mortgage loan officer I've coached in the past. She had this to say to me once, about the referral question I taught you last week: "I had a green light conversation with a realtor today. It went extremely well and I learned what they liked about the lenders they've used, and what they didn't like about the lenders they've worked with in the past. Turns out the referral partners moved away and we were scheduled to have lunch next week." That's what it's all...