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Hey Reader, wanted to share some insights from a coaching call I just had with a client. Like most of my clients, he's trying to scale his business through referrals. Over the years he's done pretty well with client-driven referrals, and he's now trying to level up even more by creating referral partnerships. So he was telling me about a potential referral partner he'd talked with, and was relaying their conversation. He had done a great job pivoting the conversation from a sales call to a relationship call. (So many of us in business are taught sell-sell-sell rather than relate-relate-relate.) He said it was a great conversation but then she said "Send me some stuff." (To some that's a green light, right? You're in!) But to his credit, his gut was telling him that wasn't the right path to take. (Check out the video for more, or read on below...) He said, "You know, I've got a pile of shock-and-awe that I can send. But I don't know if that's gonna work. What should I do?" Here's what I say: Connection always trumps collateral.So we walked through a 'script' to go back to that potential referral partner with this aim: To find out more about what they're trying to do in their business, and see where he could help. There's the real shock-and-awe. Generosity, curiosity, and gratitude always lead the way. And now he's on the verge of moving into a face-to-face meeting with a promising referral partner. Would a stack of collateral have achieved that? Probably not. You'd send it off and sit around hoping they call you back, or hoping they refer you. Door closed. Don't do that to yourself. Relationships are always going to open doors that traditional marketing can't. So next time you feel compelled (or are even asked) to send collateral...try looking for a better path that leads to connection. Jump on another call, invite them to a one-on-one, and find out what they're trying to do in their business. Have conversations that enrich each other. Explore how you can help each other in building your businesses. Whether through connections, through referrals, through sharing resources, or through other collaborations. Hope that's helpful. If there's anything else I can do to support you, let me know. Here to help. Brian Whenever you're ready, there are 2 ways I can help you:
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Hello Relational Leaders, Thank you for your trust, your support, and your confidence.I’m deeply grateful for every reply, every word of encouragement, and every one of you who reads this newsletter each week. But let me tell you the real reason I write these… Being a small business owner or commissioned sales professional isn’t easy.In fact, many have told me it’s one of the loneliest jobs in the world. You carry the pressure.You carry the expectations.You carry the responsibility to...
Hello, relational leaders. Hope you’re doing well. First, thank you for showing up here. I always appreciate getting to share what’s working and what I’m seeing in the businesses of other relational leaders like you. If you’re reading this, you’re probably a small business owner or commission-based professional. Which means you live with the ups and downs of variable income. And let’s be honest. It can feel lonely sometimes. You wake up hoping today’s the day a new referral comes through. You...
Hello, relational leaders. Brian McRae here again. If you’re reading this, you’re probably a small business owner or commission-based professional. You live with a variable income. You love referrals. And you’re learning how to make them consistent. I appreciate you being part of this community because my goal is simple. To help you build a radically referable business that grows through relationships. Today’s encouragement comes from one of my favorite voices, Jim Rohn. He said, “Success...